Customer Service/Account Manager
Company Name:
Interstate Packaging
Interstate Packaging is a Flexible Packaging and Label Company located west of Nashville, in White Bluff, TN. is seeking a Customer Service/Account Manager. This position serves as the primary contact for external and internal customers and is responsible for making judgments and discretionary decisions that affect the operations of the organization. This position is responsible for communicating customer requirements to the manufacturing team, in accordance with company policies and procedures.
Job
Responsibilities:
Receive all questions and concerns from external and
internal customers. Provide solutions to problems.
Receive, sort and prepare a checklist for all customer
materials. Determine date of availability for any missing
materials.
Generate information for quoting/estimating and review and
edit quotes to ensure accuracy.
Ensure customer supplied components are available on time to
meet production schedule.
Attend scheduling meetings and communicate with co-workers
the status of jobs, any unique circumstances relating to
jobs, etc.
Enter any and all information needed to process order into
computer system.
Check samples to ensure accurate final product. Request any
necessary changes.
Send proofs to customer and receive them upon return as
needed.
Provide samples to customers.
Complete and maintain all required paperwork, records,
documents, etc.
Follow and comply with all safety and work rules and
regulations.
Attend press approvals.
Interstate Packaging is committed to their employees, offering a highly competitive salary, a comprehensive benefits package, a Company match on 401k, and a family-friendly work environment. A degree is preferred, but not necessary, depending on experience.Estimated Salary: $20 to $28 per hour based on qualifications.
Interstate Packaging
Interstate Packaging is a Flexible Packaging and Label Company located west of Nashville, in White Bluff, TN. is seeking a Customer Service/Account Manager. This position serves as the primary contact for external and internal customers and is responsible for making judgments and discretionary decisions that affect the operations of the organization. This position is responsible for communicating customer requirements to the manufacturing team, in accordance with company policies and procedures.
Job
Responsibilities:
Receive all questions and concerns from external and
internal customers. Provide solutions to problems.
Receive, sort and prepare a checklist for all customer
materials. Determine date of availability for any missing
materials.
Generate information for quoting/estimating and review and
edit quotes to ensure accuracy.
Ensure customer supplied components are available on time to
meet production schedule.
Attend scheduling meetings and communicate with co-workers
the status of jobs, any unique circumstances relating to
jobs, etc.
Enter any and all information needed to process order into
computer system.
Check samples to ensure accurate final product. Request any
necessary changes.
Send proofs to customer and receive them upon return as
needed.
Provide samples to customers.
Complete and maintain all required paperwork, records,
documents, etc.
Follow and comply with all safety and work rules and
regulations.
Attend press approvals.
Interstate Packaging is committed to their employees, offering a highly competitive salary, a comprehensive benefits package, a Company match on 401k, and a family-friendly work environment. A degree is preferred, but not necessary, depending on experience.Estimated Salary: $20 to $28 per hour based on qualifications.
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